Services We Provide

Project and Program Management

Sound project management is a requirement for successful technology implementations. Our team has been managing technical projects for over 25 years. Following industry standard Project Management Institute (PMI) methodology ensures a well planned, communicated and managed project. Put our expertise to work for you.

Feasibility Studies

Critical projects often require justification. Our team can help you determine if your public safety technology project is feasible and help you make your case with your stakeholders and elected officials. An objective, reasoned and logical examination of your requirements, operational environment, constraints and risks will often result in approval of and support for your critical Public Safety technology project.

Requirements Definition

Sound requirements are the keys to successful technology implementations. The technology used for Public Safety is no exception. Knowing, understanding and affirming your requirements will go a long way towards making sure your systems, equipment, maintenance and operations turn out the way you need them to. Our team of professionals is well versed in developing technical and operational requirements that translate into successful implementations.

RFP Development and Procurement Support

Well written Requests for Proposals (RFPs) are essential to getting the Public Safety technology you want and need. Our team is highly experienced in all aspects of the RFP process and can guide you through the complexities of developing technical specifications, pre-bid meetings and the process of actually procuring your mission critical technology system including proposal evaluations as well as awarded contract negotiations.

Implementation Oversight/Vendor Management

You need someone on your side acting on your behalf in order to make sure that the Public Safety technology system you have procured is installed, configured and put into operation the way you intend and expect. Let our team of experts serve as your advocate and act in your best interests as your systems are implemented. We have a proven track record of successful project implementations coupled with the technical expertise required to make sure that you and your agency are well taken care of and that your project is successful.

Regulatory and Policy Support

Each jurisdiction operates in a complex and dynamic regulatory and policy environment. NG911 is more than a shift in technology, it also requires changes to statues, regulations, agency polices and rules that help govern the operation of 911 systems across the country. Our team has extensive experience with regulatory changes, policy development and guidance across many states and we have developed a unique understanding of different governance models for 911 across the country. Put our expertise to work for you!

Cybersecurity – Planning, Assessments, Testing, Auditing

Cybersecurity is the practice of protecting critical systems and sensitive information from digital attacks and is designed to deal with threats against sensitive networks and applications. NG911 is no different than any other IP based system and needs to be protected from cyber attacks all the same. We have been ensuring the security of NG911 systems for years. We have multiple cybersecurity projects under our belts and our staff helped write the new NG911 cybersecurity standard. 911 Authority can help with all things cybersecurity including planning, assessments, testing and auditing.